Refund policy

Every Unofficially Yours product is made to order, just for you. Because of this, we don't accept returns or exchanges for change of mind or sizing issues — so please check the size guide carefully before ordering.

However, we'll always make it right if:

• Your item arrives damaged or defective
• You received the wrong item
• There's a print or embroidery quality issue

If any of these apply, contact us at support@unofficiallyyours.com within 30 days of delivery with a photo of the issue and your order number. We'll send a replacement or issue a full refund — no questions asked.

We're a small, independent brand and we stand behind everything we make. If something isn't right, reach out and we'll take care of you.